Cruise Center Steinwerder

The Cruise Center Steinwerder is Hamburg’s most modern cruise terminal and operations started in June 2015. The two separate terminal buildings have capacities to handle more than 8,000 passengers per ship visit. The terminal accommodates cruise ships of the latest generation with a length of up to 405m and a draught of up to 13m.

The Free and Hanseatic City of Hamburg thus ensures that Hamburg remains attractive for cruise lines and passengers alike.

The opening times of the terminal depend on the arrival and departure times of the cruise ships. The terminal building is open to passengers, meeters and greeters as well as visitors during these times only.

Cruise Center Steinwerder

Terminal address

Cruise Center Steinwerder
Buchheisterstraße 16
20457 Hamburg

For navigation systems please enter:

Buchheisterstraße 12
20457 Hamburg

Services at the terminal

Luggage service

TEfra Gepäckservice

Car Rental

Europcar, Sixt, Hertz


Yes, opening times only during calls


Arrival to the terminal

By Road

From A7

Take the exit towards Waltershof. Continue on Finkenwerder Straße towards Köhlbrandbrücke. Head towards Roßdamm and turn left into Reiherdamm. At the second junction turn left into Buchheisterstraße – follow the road to the end. You’ve reached your destination. Please follow the signs B62.

From the A1/A255/A252/B4/B75

After/before the Elbbrücken (Billhorner Brückenstraße) take the exit towards Freihafen / HafenCity (Holiday Inn Hotel). Continue on Zweibrückenstraße, turn right into Freihafenelbbrücken. Continue on Am Moldauhafen, Am Saalehafen and Veddeler Damm. Turn right into Reiherdamm. At the second junction turn left into Buchheisterstraße – follow the road to the end. Please follow the signs B62.

Shuttle-bus to/from S-Bahn Veddel

The tariff for this service is 2,50 € per person/per way, children age 6 and under will travel free of charge. Further information is NOW available on this page, please see the respective press article. Tickets can be ordered here www.hansetix.de/cruisegate.

The bus will operate from the S-Bahn Veddel where the urban buses no. 254 and 354 are scheduled to stop (Exit Harburger Chaussee/BallinStadt).


Departure from Veddel:

07:30 | 08:30 | 09:30 | 10:30 | 11:30
13:00 | 14:00 | 15:00 | 16:00 | 17:00


Departure from Cruise Center Steinwerder:

08:00 | 09:00 | 10:00 | 11:00 | 12:00
13:30 | 14:30 | 15:30 | 16:30 | 17:30


Please keep in mind that this shuttle will only operate when cruise ships call at Cruise Center Steinwerder. This will be a small bus with only a small luggage compartment.


By Public Transport

Public ferry pier

The terminal is planned to be connected to the public ferry.

Public Transport (ÖPNV)

Please plan your approach on the HVV Website.

By Bike

The Cruise Center Steinwerder is the perfect place for watching cruise ships from up close (ship spotting). Cyclists can reach the terminal via the port cycle event route.

You can download the brochure "Exploring the Port of Hamburg by Bike” here.