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Team
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Kontakt

Contact

Cruise Gate Hamburg GmbH is a subsidiary of the Hamburg Port Authority AöR. As the operator of the Hamburg cruise centres (Steinwerder, Altona, Baakenhöft and HafenCity from 2025), CGH is the single point of contact for all cruise lines.

The declared aim of the company is to provide transparent “single-source cruise services” to all terminals in Hamburg.

The cruise industry is growing fast, and it is expected to continue to do so over the next years. To keep pace with the rapid growth, CGH ensuring that cruise lines will be provided excellent services and passengers have an enjoyable stay in the world’s most beautiful city.

Moin Moin - Welcome to Hamburg

Simone Maraschi
Iris Scheel

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Team

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Simone Maraschi

Managing Director

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Chairman - Cruise Europe
Chair of the Cruise Committee - IAPH
Member of the Board - Hamburg Cruise Net e.V.
Representative of CGH within CLIA
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"As Managing Director of Cruise Gate Hamburg GmbH, I am very ambitious to help the beautiful city of Hamburg increase its positive development regarding cruise tourism. We are getting essential support from the passion and loyalty of the whole population, the economy and the government. Hamburg has got a vast potential and the future is looking bright. As the operator of all three terminals we are the privileged contact of all cruise lines."

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Iris Scheel

Managing Director

"As for the future, your task is not to foresee it, but to enable it." - Antoine de Saint-Exupéry

"In this spirit, I have planned and implemented innovation ideas and projects in the Hamburg and international port environment over many years. Discovering trends and mechanisms, analysing them and applying them in a new context creates scope for development and progress. In this context, the world of cruising is more suitable than any other to shape the future together with the team and strong partners: In new cooperation concepts, innovative infrastructure and growing networks for Hamburg, its guests and our customers."

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Rosa Boyer

Trainee als Referentin der Geschäftsführung

(in Kürze ist hier mehr zu lesen)

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Jörg Jocker

Director Operations & Revenue Management

"Since being a child I am very interested in ships and the shipping industry – therefore I cannot imagine a better working place than the harbor of Hamburg! After being actively involved in the buildup of Cruise Gate Hamburg GmbH and the construction of the cruise terminal Steinwerder my main objective now is the operation of all cruise terminals in Hamburg. My current position as the link between operational and administrational areas is very interesting and the optimization of different processes for the cruise companies and passengers is the main focus."

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Tine Oelmann

Project Coordinator

"I am delighted to have joined the great team at Cruise Gate Hamburg as project coordinator for our new Cruise Center HafenCity which is currently under construction in Hamburg.

My main tasks will be organizing, coordinating and implementing strategic and operational tasks as part of the steering of the Cruise Center HafenCity project in collaboration with Hamburg Port Authority (HPA).
With more than 30 years of experience in the cruise business, in which I have worked on port and tour operator side as well on the side of cruise lines, I am now pleased to complete my 360° degrees view at our wonderful cruise industry with my new step on port and terminal side!"

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Diana Acker

Management Assistant

"Besides the extensive assistance of our general management my field of activity is characterized by the following tasks: For example the bid proposal management for a lease of our terminal as an event location. There is a high interest regarding our terminal in different industrial branches, for example movie productions or promotional pictures. This leads to a lot of interesting projects with varying contact persons and project-oriented operations. The combination of the above mentioned tasks promises a very communicative und diversified field of work with different requirements."

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Sunita Putz

Management Assistant

"I have always had a strong affinity to the harbor and all that is connected to ships, so the opportunity to work at the Cruise Gate Hamburg was a dream come true. Being able to co-ordinate all the regularities connected with the invoicing involved within and around the organization of the Cruise Ships coming into the port of Hamburg and creating an organized environment, supporting the Management and our team as a Management Assistant, and at the same time being part of the vibrating, interesting and internationally accentuated world of cruises, it doesn’t feel like work – because I love what I do."

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Kathrin Schweppe-May

Manager Communication

“I am actually trained in another field but took a job in the cruise industry and was immediately fascinated by everything to do with it. It’s a lot of fun to work with national and international cruise business partners and assist our managing director. I am also responsible for press-related matters and interview requests put to us, and I make sure that news is available online quickly. That includes updates on Facebook, Instagram, LinkedIn as well as TikTok.”

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Volkmar Bobzin

Event- & Locationmanager

"As an experienced „Hamburger Jung“ (a 'born-and bred Hamburg boy“) with in-depth knowledge of events and locations, I am delighted to be joining the Cruise Gate Hamburg team in mid-April to support the placement, marketing, presentation and development of new formats for the soon-to-be four cruise terminals. After almost 20 years as a freelancer with my own agency and 2 years as a project manager for live communication at Hamburg Tourism, I bring a lot of expertise, network and stamina to this exciting task. Ahoy from the Hafencity."

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Burda Brauer

Chief Terminal Officer

"My daily work at the different cruise terminals is diverse and interesting. I can actively introduce my knowledge from my seafaring days which is very positive for the whole team. Additionally I am responsible for a new and exciting project – the supervision of events at our wonderful location cruise terminal Steinwerder."

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Daniel Bruhn

Chief Terminal Officer

"As long as I am working now I have been related to cruises and cruise ships. I am very excited to actively introduce my knowledge regarding cruise calls, passenger exchange, shore excursions etc. to the Cruise Gate Hamburg GmbH."

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Leonard de los Santos

Chief Terminal Officer

"I have been part of  Hamburg cruise industry since its beginning. Over the past years it has evolved into one of Europes biggest cruise destinations and its great to experience this unique journey. My decades of maritime experience and acquired knowledge at sea and in port, help me support my team and insure procedures run smoothly at the harbour. All in all it's a pleasure to be part of the Cruise Gate Hamburg team and I look forward to all it's adventures."

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Nils Lemcke

Chief Terminal Officer

The north, the sea and the ships - these are the coordinates of my life. I have been working in the cruise industry for more than 10 years and have gained experience in all German cruise ports - from Helgoland to Rügen. I am delighted to be part of the Cruise Gate Hamburg team and to be able to contribute my experience to Germany's most beautiful port.

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Laura Lüers

Chief Terminal Officer

(read more here shortly)

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Sarah Niemeyer

Chief Terminal Officer

"The love of the sea and the fascination for cruising probably unites all Chief Terminal Officers in our team - for this reason I feel incredibly comfortable among like-minded people. After my studies in cruise tourism, the desire for adventure was awakened in me - on board a cruise ship I discovered the most fascinating areas of our planet and was able to put the theory I had learned into practice. One topic that was always particularly close to my heart was maritime safety. Therefore, in my field of responsibility at the CGH, I can optimally combine and indulge in both the spheres surrounding `cruise´ and `safety´.”

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Mareike Plath

Chief Terminal Officer

"After serving several years on tankers as Chief Officer sailing the oceans of the world, I’m looking forward to get to know this other side of the shipping business. The cruise ships calling the port of Hamburg posing small and big challenges, the cooperation with different people of diverse cultures, origins and branches, the rapidly growing cruise industry and the challenging river Elbe, are making my daily work as Chief Terminal officer especially one thing: unbelievably exciting!"

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Tim Schneider

Chief Terminal Officer

"It all started when I spent my holiday onboard a cruise ship. I found it fascinating to go to bed in one country and wake up in another the next morning. I got hooked, and for almost 5 years I travelled the seas onboard a cruise ship where I learned and saw a lot of the world. Shipping comes with fresh challenges every day, and you just have to face and master them."

Contact

Address

Office address:
Cruise Gate Hamburg GmbH
Am Sandtorkai 66 
20457 Hamburg, Germany

info@cgh.hamburg.de
+49 40 42847- 4971

(For questions regarding arrival/departure times of the ships, please contact the respective hotlines of the cruise lines directly.

For questions about parking and parking bookings, please contact APCOA directly at service@apcoa.de or call +49 (0)711-305 70 305).