CGH Cruise Gate Hamburg GmbH manages and assigns the berths at the terminals in Steinwerder, Altona, Baakenhöft and HafenCity (from 2025 onwards). Click on the link below for the terms and conditions of berth assignment.
Commercial and nautical information for cruise lines or agents and who they can contact if they have questions that concern the Hamburg Port Authority as the provider of the public infrastructure in the Port of Hamburg.
Mission to Seafarers
Welcome to the Deutsche Seemannsmission SEAFARERS´ - LOUNGE Hamburg.
According to our motto "support of seafarers' dignity", we look forward to welcoming crew members from all over the world to our SEAFARERS' LOUNGE.
There is a special room at each of each of the three cruise terminals in Hamburg where the focus is on the crew members of cruise ships.
As a social welfare organization, the Deutsche Seemannsmission is there for the worries and needs of the crew members. At our service points for crew members we offer a wide range of comprehensive support that is specially tailored to the needs of seafarers.
Luggage Handling & Stevedoring
LUGGAGE HANDLING, EMBARKATION & DISEMBARKATION
The partners of CGH Cruise Gate Hamburg GmbH offer disembarkation and embarkation services in connection with luggage handling and process control & monitoring such as, for example, porter services, taking over passenger luggage, delivering luggage to and retrieving it from ISPS security check, moving luggage within the terminal building, sending luggage to customs as well as storing, sorting and delivering luggage as specified by the cruise line and loading passenger luggage onto the cruise ship.
The partners of CGH offer process control & monitoring services for handling food and drinks, equipment, spare parts, waste etc. as well as delivering goods to / receiving goods from transport vehicles and loading goods onto and unloading goods from cruise ships.
If you would like to apply for accreditation as a handling service provider at the cruise terminals, please send an e-mail to