Cruise Gate Hamburg GmbH is a subsidiary of the Hamburg Port Authority AöR. As the operator of the three cruise centres (Altona, HafenCity and Steinwerder) CGH is the single point of contact for all cruise lines.
The declared aim of the company is to provide transparent “single-source cruise services” to all terminals in Hamburg.
The cruise industry is growing fast, and it is expected to continue to do so over the next years. To keep pace with the rapid growth, CGH ensuring that cruise lines will be provided excellent services and passengers have an enjoyable stay in the world’s most beautiful city.
Moin Moin - Welcome to Hamburg
"As Managing Director of Cruise Gate Hamburg GmbH, I am very ambitious to help the beautiful city of Hamburg increase its positive development regarding cruise tourism. We are getting essential support from the passion and loyalty of the whole population, the economy and the government. Hamburg has got a vast potential and the future is looking bright. As the operator of all three terminals we are the privileged contact of all cruise lines."
“I have been an avid fan of cruise travel for more than 10 years. As a cruise ship destination Hamburg has come a long way in these years and now is a permanent fixture on international cruise ship itineraries. Combining the strengths of the port and the city in the coming years is a challenge I am more than happy to accept.”
"Since being a child I am very interested in ships and the shipping industry – therefore I cannot imagine a better working place than the harbor of Hamburg! After being actively involved in the buildup of Cruise Gate Hamburg GmbH and the construction of the cruise terminal Steinwerder my main objective now is the operation of all cruise terminals in Hamburg. My current position as the link between operational and administrational areas is very interesting and the optimization of different processes for the cruise companies and passengers is the main focus."
"I have always had a strong affinity to the harbor and all that is connected to ships, so the opportunity to work at the Cruise Gate Hamburg was a dream come true. Being able to co-ordinate all the regularities connected with the invoicing involved within and around the organization of the Cruise Ships coming into the port of Hamburg and creating an organized environment, supporting the Management and our team as a Management Assistant, and at the same time being part of the vibrating, interesting and internationally accentuated world of cruises, it doesn’t feel like work – because I love what I do."
"Besides the extensive assistance of our general management my field of activity is characterized by the following tasks: For example the bid proposal management for a lease of our terminal as an event location. There is a high interest regarding our terminal in different industrial branches, for example movie productions or promotional pictures. This leads to a lot of interesting projects with varying contact persons and project-oriented operations. The combination of the above mentioned tasks promises a very communicative und diversified field of work with different requirements."
“I am actually trained in another field but took a job in the cruise industry and was immediately fascinated by everything to do with it. It’s a lot of fun to work with national and international cruise business partners and assist our managing director. I am also responsible for press-related matters and interview requests put to us, and I make sure that news is available online quickly. That includes updates on Facebook and Instagram.”
"My daily work at the different cruise terminals is diverse and interesting. I can actively introduce my knowledge from my seafaring days which is very positive for the whole team. Additionally I am responsible for a new and exciting project – the supervision of events at our wonderful location cruise terminal Steinwerder."
"My relationship to different ports is a very fundamental aspect of my life for several years now. All the different guests, diverse languages and a common goal make sure that the procedures within the port remain challenging and important. So every day I am provided with new experiences."
"As long as I am working now I have been related to cruises and cruise ships. I am very excited to actively introduce my knowledge regarding cruise calls, passenger exchange, shore excursions etc. to the Cruise Gate Hamburg GmbH."
"After serving several years on tankers as Chief Officer sailing the oceans of the world, I’m looking forward to get to know this other side of the shipping business. The cruise ships calling the port of Hamburg posing small and big challenges, the cooperation with different people of diverse cultures, origins and branches, the rapidly growing cruise industry and the challenging river Elbe, are making my daily work as Chief Terminal officer especially one thing: unbelievably exciting!"
"I have been part of Hamburg cruise industry since its beginning. Over the past years it has evolved into one of Europes biggest cruise destinations and its great to experience this unique journey. My decades of maritime experience and acquired knowledge at sea and in port, help me support my team and insure procedures run smoothly at the harbour. All in all it's a pleasure to be part of the Cruise Gate Hamburg team and I look forward to all it's adventures."